SIT20316 – Certificate II in Hospitality
COURSE DESCRIPTION
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
COURSE OVERVIEW
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Possible job titles include:
- Bar attendant
- Café attendant
- Catering assistant
- Food and beverage attendant
- Front office assistant
- Porter
- Room attendant
Total number of units = 12
6 core units plus
6 elective units
Core Units
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units
To be selected
